Is your dealership service drive achieving its maximum potential? According to a recent study, over 75 million motorists in America do not have a repair shop they trust. On average, dealerships lose almost half of their service customers after warranties expire and over 80% of dealers are concerned about losing customers to independent service shops.

With so many customers going to different repair locations each time they have an issue, your dealership is losing money that could be gained by building a lasting relationship.

Embracing technology will improve your service departments ability to gain and retain customers. Many dealerships utilize technology to enhance the shopping process and generate sales, but technology such as Status Plus will help your service department revenue.

No more fragmented solutions, Status Plus does it all.  Utilizing Dixon Technologies most advance product on the market for dealerships, Status Plus, dealerships can decide which steps in the service process will notify the customer, and let them know when their vehicle is ready for pickup. Status Plus will also guide them to take a CSI Survey and notify dealership management immediately if the customer were not completely satisfied. 

Dixon Technologies is able to integrate with the dealership’s DMS or inventory management system so that there is no manual input-tation or duplication. This completely streamlines and consolidates inventory management, and gives management more time in the day to redirect energy to other important tasks on the to-do list.

Dixon Technologies, with offices in Dallas and Houston, Texas, is “Making Life Better” for dealerships by helping them grow and retain their customer base utilizing the most advance suite of services on the market.  Products such as Status Plus, Recon Plus and Acquisition Plus allow dealerships to complete the cycle to profitability in both service and sales.  For more information or to request a demo visit https://dixontech.net or call 469.904.0107.

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