The Standard for Service is Set Before Customers Arrive in Store

Your physical store location is no longer the only place where your customers interact with your business. Between ecommerce, third-party review sites, and social media, customers are interacting with your business through multiple digital avenues.

With the ability to access a variety of information about your dealership instantly, it is imperative that your communication is just as effective. Your customers experience begins long before they ever arrive at your location, first with a few clicks they can look up your business, read reviews, schedule an appointment, and then easily get directions to find you. The standard of instant communication has been set the moment they enter. Once they leave their vehicle with your service department, they expect the ease-of-access and instant communication to continue.

Status+ from Dixon Technologies is your one-solution to achieve the high standards the modern customer expects. The full-service texting platform communicates immediately with customers and staff members, plus provides automated updates during the service process.

Stay ahead of the curve and provide service your customers expect and more. Visit mystatusplus.com today!

Leave a comment